← Jason Penrod Available
Case study Data storytelling Public health

The Overdose Epidemic

A public data dashboard for the American Medical Association. The hard part was never the chart. It was finding the one sentence the data could actually defend, and then building everything around it.

My role
Director of UX
With
Playfair Data
Client
American Medical Association
Tools
Figma, Tableau
The published dashboard on the AMA's End the Epidemic site: a National Snapshot with headline overdose and prescription figures, a per-capita mortality map of the United States, a combined bar and line chart, and a Polysubstance Use section below it.
Figure 01 · the published dashboard, in place on the AMA’s End the Epidemic site

The argument

Two numbers that should not both be true

Physicians had done the thing they were asked to do. Opioid prescribing fell, year over year, for more than a decade. If prescribing was the cause of the epidemic, the epidemic should have receded with it.

It did not. Overdose deaths kept climbing the whole time.

That contradiction is the dashboard. Everything else on the page exists to make it hold up under scrutiny, because the conclusion it points to is uncomfortable: if the prescription pad is not what is killing people any more, then policy aimed at the prescription pad is not what will save them.

49%
Down, 2012 to 2022

Opioid prescriptions

and yet
107,941
Still rising

Overdose deaths, most recent year

The line the dashboard has to earn

Policies must focus on increasing access to treatment, not on cutting prescriptions further.

How it was made

Ethnography first, then the data schema

Most dashboard projects start with a data extract and a request for “something visual.” This one started with listening.

01Listen

Sessions with AMA leadership to find the goals and the message they were actually trying to land.

02Hypothesize

Wrote the hypotheses the dashboard would test, so there was something to be wrong about.

03Interview

Interview questions built from those hypotheses, to sharpen the narrative before any design.

04Define

Requested the prior year’s raw data. Where it would not carry the argument, defined the schema that would.

05Design

Iterative design with a junior designer, aesthetic and narrative structure developed together.

06Ship

Published to the AMA’s public site, with the underlying workbook on Tableau Public.

Step four is the one that gets skipped, and it is the one that decides whether the dashboard can make an argument at all. Raw data arrives shaped by whoever collected it, for whatever they needed at the time. If nobody redefines it, the visualisation inherits their question instead of asking yours.

Step five is a leadership step as much as a design one. I guided a junior designer through the iteration rather than taking the file. The output is better when the person drawing it understands the argument, and there is a second designer at the end of it who can do this again.

The second half

If not prescriptions, then what

Proving the contradiction is only useful if the page then answers the question it raises. The lower half of the dashboard does that, as a four-step sequence rather than a wall of charts.

1

What is actually causing synthetic opioid overdoses?

2

What is fentanyl, and why does potency change the math?

3

Is it fentanyl alone, or fentanyl plus something else?

4

Which combinations, specifically?

Synthetic opioid overdoses What is fentanyl? Polysubstance use Drug combinations
The What is Fentanyl panel: explanatory text about pharmaceutical versus illegally made fentanyl beside a half-donut gauge showing fentanyl and fentanyl analogs found in 79 percent of test samples.
Figure 02 · potency, stated in milligrams, because percentages do not make it real
Synthetic opioid overdoses What is fentanyl? Polysubstance use Drug combinations
The Polysubstance Use panel: a donut chart splitting fentanyl-positive samples into 36 percent fentanyl only, 47 percent with one or two additional substances, and 18 percent with three or more.
Figure 03 · the donut carries its own conclusion in the middle of it
Synthetic opioid overdoses What is fentanyl? Polysubstance use Drug combinations
The Drug Combinations panel: a ranked bar chart of substance pairings, with bars containing fentanyl coloured separately from those that do not.
Figure 04 · two colours, one question: does this combination include fentanyl or not

The colour rule on the last chart is the whole information-design decision. Every bar could have been one colour and sorted by size. Splitting them into “includes fentanyl” and “no fentanyl” turns a ranked list into an answer, and it is legible from across a room.

Each panel cites its source in the margin. The claims are the CDC’s and the AMA’s, linked back so a sceptical reader can leave the page and check. On a public health dashboard, the citation is not a footnote. It is load-bearing.

What I take from it

A dashboard is a claim with evidence attached

Nobody arrives at a public health dashboard wanting to explore. They arrive wanting to know whether the thing they believe is right, and they leave in ninety seconds either way. That is not a data problem. It is a rhetoric problem with a data budget.

So the work is: find the claim, test whether the data can defend it, define the schema if it cannot, then design the shortest honest path from the top of the page to the reader believing you.

Make it arguable, not just visible.

The brief I actually worked to
Taking on work

Have data that should be changing someone’s mind?

This is finding the argument inside a dataset and building the page that makes it stick. Tell me what you need people to understand.

Start the conversation